Privacy Policy

Last updated: February 2026

Overview

At VetAssurance, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have regarding your data.

Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, phone number)
  • Practice information (practice name, address, staff details)
  • Compliance documents and records you upload
  • Communications with our support team

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send you notifications about your compliance status
  • Respond to your questions and support requests
  • Send you updates about VetAssurance (you can opt out anytime)

Information Sharing

We do not sell your personal information. We do not share your information with third parties for their marketing purposes. We only share information when necessary to provide our services (like with our hosting provider) or when required by law.

Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. See our Security page for more details.

Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Export your data in a portable format

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at hello@vetassurance.com.